If you have a concern about a Mentee/Young Person or Mentor and need advice or support, contact our MindJam Safeguarding team.

Head of Safeguarding: Vikki Hearst

Deputy Designated Safeguarding Lead/s: Sam Hollandt, Leo Worsdale

If you need advice regarding a potential safeguarding concern, and for all other safeguarding queries, please email

If you need to report a safeguarding concern, please complete the webform below.

A safeguarding concern, allegation or disclosure could be anything relating to a child’s or adult’s safety or welfare. Or it could be about the potential risk a person may pose to others. 

Please complete the form with as much detail as you can; this should tell the story to date. Upon receipt the form will be reviewed by the Head of Safeguarding who will either open an active case or close the concern at referral. You will be advised of an outcome by a member of the Safeguarding team. Allocations will be completed in order of emerging priority.

For immediate harm / danger you must call the police or the Out of Hours Emergency Duty team for your Local Children’s Services. You can ask for advice on how to do this by contacting the Head of Safeguarding out of hours.


MindJam manages its information in line with UK Law and administers all personal information in accordance with the regulations set out in the Data Protection Act 2018 and the General Data Protection Regulations (GDPR). The detailed legislation is at We only gather the personal information that we need to run and administer the organisation, we will keep the data we hold securely at all times and when we no longer have a need for the data, we will securely destroy it.

MindJam will not normally pass any personal information to any 3rd parties without a clear business reason. We may share information when there is an issue that puts the safety of Mentees or Mentors at risk or with law enforcement and government authorities where we are legally required to do so. 

REPORTING WEBFORM: (when completing the form, please use full birth names and include names known by in brackets). If you require help completing the form, please contact the Head of Safeguarding.

This is the link to the webform:


We'd love to hear from you.

If you would like our team to get in touch with you to discuss how we can help you and your young people through our services, please feel free to fill out our contact form, and we will be in touch as soon as possible to talk you through enrolling with one of our mentors or counsellors

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